Orbit FB (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information:
- Business Contact Details (e.g. company name, email address, phone number)
- Personal Identifiers (e.g. your name, job title)
- Order Information (e.g. billing/shipping address, products ordered)
- Technical Information (e.g. browser type, IP address, device identifiers via cookies)
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Communicate with you about your orders or inquiries
- Provide customer service and support
- Send promotional emails or updates (with your consent)
- Improve our website and services
3. How We Share Your Information
We do not sell your data. We only share information with third parties when necessary, including:
- Logistics Providers (to deliver your orders)
- Payment Processors (to handle secure transactions)
- Service Providers (e.g. website hosting, email communication)
- Legal Authorities (when required by law)
4. Cookies and Tracking Technologies
Our website uses cookies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Your Rights (EU/UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us at info@orbitfb.co.uk.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: info@orbitfb.co.uk
📞 Phone: +44 7402003693
📍 Address: Challenge House, 616 Mitcham Road, Croydon, England, CR0 3AA